Terms
Terms for FOR3 Coins and the upgrade shop
Supplement to the General Terms and Conditions. The Dutch text is authoritative.
1. Applicability
1.1 These terms apply to the purchase and spending of FOR3 Coins ("Coins") and to orders in the upgrade shop in FOR3 OS. They supplement the General Terms and Conditions of FOR3; in the event of conflict, these terms prevail.
1.2 Coins are available for purchase by clients with an ongoing agreement (Start or Growth).
2. What Coins are
2.1 Coins are a prepaid balance that can be spent exclusively on FOR3 services in the upgrade shop.
2.2 Coins are valid indefinitely.
2.3 Coins are personal to the Client's organisation and not transferable.
2.4 Coins cannot be exchanged for money, except where required by law.
2.5 Coins are not a means of payment or electronic money, and do not bear interest.
2.6 The balance and all transactions are visible in FOR3 OS. The registration in FOR3 OS serves as evidence, subject to proof to the contrary.
3. Bundles and prices
3.1 Coins are available in bundles, with a tiered discount as the bundle size increases. Prices are shown in FOR3 OS.
3.2 For every bundle and every item, the price is always also shown in euros, excluding and including VAT.
3.3 A bundle is paid in advance. Coins are credited after receipt of payment.
3.4 FOR3 may change bundle prices and item prices for the future. Coins already purchased retain their number; a price change for an item applies to orders placed after the change.
4. The upgrade shop
4.1 The shop contains only items that FOR3 can deliver remotely, such as a landing page, a service or SEO page, an email sequence or an ad set. On-site work (such as a photo shoot or corporate film) falls outside the shop and is handled through Custom or a separate proposal.
4.2 Each item has a description of what will be delivered, the price in Coins and in euros, and what the Client must supply.
4.3 Clients with an ongoing Growth agreement receive a discount on items (15%). The discount is shown with the item.
4.4 No artificial scarcity. FOR3 does not use countdown timers, temporary "deals of the day" or misleading stock notices in the shop. Recommendations based on the Growth Scan and sets of items are permitted and are labelled as such.
5. Ordering, scheduling and delivery
5.1 An order is placed when the Client selects an item and the Coins are reserved. The Coins are debited upon delivery.
5.2 Delivery begins after the Client's go-ahead: the confirmation that all required information and materials have been supplied. FOR3 schedules the item within 4 weeks of the go-ahead. This is a scheduling period and not a strict deadline (clause 8 of the General Terms and Conditions).
5.3 Delivery and approval follow clause 10 of the General Terms and Conditions and the Clause on AI and risk-based approval.
5.4 If the Client cancels an order before the go-ahead, the reserved Coins are restored in full. After the go-ahead, Coins are restored in proportion to the work not yet performed.
5.5 If FOR3 cannot deliver an item, the Coins are restored in full.
6. Refunds and withdrawal
6.1 FOR3 concludes agreements exclusively with clients acting in the course of a profession or business (clause 2 of the General Terms and Conditions). A statutory right of withdrawal for consumers therefore does not, in principle, apply.
6.2 Purchased bundles are not refunded, except:
6.3 Note for the lawyer: if in a particular case a purchaser nevertheless turns out to be a consumer (or is protected as such, for example a sole trader acting outside their profession, or in another EU Member State), mandatory rules on withdrawal (14 days), pre-contractual information and unfair terms may apply. See JURIST_CHECKLIST.md.
- a. if FOR3 ceases the services or the shop: FOR3 then refunds the euro value of the unused Coins, at the price per Coin paid by the Client;
- b. if refund is required by law.
7. Termination of the agreement
7.1 If the agreement for Start or Growth ends, Coins remain valid and the Client may spend them for as long as FOR3 offers the shop.
7.2 In the event of dissolution due to a failure by the Client or due to misuse, FOR3 may set off the unspent Coins against any amount the Client owes FOR3, including damages. FOR3 refunds any remaining balance at the price at which the Coins were purchased.